Accelerate The Growth Of Your Security And Surveillance Business
Zuper’s robust platform will propel your security business to new heights. Crafted with security services in mind, Zuper field service management solution will boost the performance of your back-office and field service teams effortlessly.
Eliminate Repetitive Tasks That Eat Up Your Team's Productivity
With Zuper’s FSM software, security and surveillance businesses can streamline their security system repairs and installations. Eliminate manual processes, automate repetitive and mundane tasks, and save time and money.
Gain A Competitive Advantage
"Zuper has helped us take our business to the next level. The customized workflows have given us greater efficiency and reporting provides insights into our operations and allows us to make more informed decisions."
Our Valued Customers
Level Up The Field Service Operations Of Your Security Business
Strengthen your ability to track field technicians, schedule and dispatch maintenance tasks and installation projects, and create and share estimates and invoices. With Zuper by your side, you can focus on strategic activities that really add value for both customers as well as your security business.
Streamline Your Security Workflows And Maximize Efficiency
With Zuper’s mobile app, you can be assured that your field workforce has access to all work order activity in real-time. Technicians can also collaborate with their supervisors and back-office counterparts using our instant chat option.
Our rich-text-enabled job notes feature will make repeat visits a breeze with detailed work order history. Predefined checklists and automated workflows ensure that security system maintenance steps are followed up properly.
Stay Clear Of Scheduling Conflicts With Intelligent Dispatching
Schedule jobs using simple drag-and-drop actions on our intuitive dispatch board. Help technicians minimize travel time and cost with our route optimization feature which suggests the most logical travel route for each day.
Improve your technicians’ productivity by leveraging the power of intelligent dispatching. Our scheduling assistant will automatically suggest a field service technician based on factors like skill set, location proximity, current workload, historic performance data, and more.
Simplify Estimating, Invoicing, And Payment Collection
Help technicians create and share estimates and invoices faster with our easy-to-use mobile app. Give customers the power to instantly accept or reject estimates and invoices online.
Accept online payments and collect deposits for accepted estimates effortlessly using Zuper’s integration with third-party payment processing systems. Send automated reminders to customers and speed up the payment cycle.
Unleash The Power Of Seamless Integrations And Actionable Insights
With Zuper, you can view a single source of truth and reduce data redundancy by connecting seamlessly to your existing third-party software stack.
Our 50+ready-to-use reports will give you actionable insights on all aspects of service operations like customer satisfaction rates, overdue payments, and more!
Features That Work For You
Work Order Management Automate and prioritize job requests, technician schedules and dispatching all in one place for more efficient operations and improved workflows.
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Smart Scheduling With easy-to-use drag and drop scheduling, you can assign new jobs and automatically assign based on availability, proximity, and qualifications.
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Intelligent Dispatching Intelligent dispatching efficiently allocates jobs so that the right person is always at the right place with the right information, every time.
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Location Intelligence Location intelligence helps you accurately track time, GPS, and mileage – saving you costs on fuel and payroll and keeping customers updated.
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Estimate Management Create customizable estimates with a few clicks, so you can get faster decisions from the client to prioritize job opportunities on the go.
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Contract Management Edit, search, sign, and store your contracts in one place, making it work with your jobs and assets and plan preventative maintenance tasks.
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Invoice Management Simplify invoicing by handling service modifications, streamlining your payments, and getting paid on the field or in the office.
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Digital Payments Start accepting credit, debit, e-checks/ACH payments online, on-mobile, or in-person, as well as through digital payment methods like Stripe.
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Customized Workflows No-code required settings and access for the non-technical user to quickly and easily customize workflows to suit your business needs.
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Asset Management Manage your customers asset lifecycle, automate preventive maintenance tasks, reduce costs and optimize productivity and efficiency.
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Timesheet Management Monitor technician work hours, locations, clocking in and out, and with customizable payment plans, overtime, and project details.
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Reporting and Analytics Run reports based on field jobs created, scheduled or finished jobs to gain instant insights on performance, productivity, and profitability.
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Industry-Leading Integrations Zuper offers premier integrations with best-in-class CRM, service, ticketing, communications, collaboration, accounting, ERP and other apps.
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Mobile Applications Connect your field service technicians with all tools they need to focus on what they do best, delivering exceptional customer service.
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Inventory Management Sync your mobile stock with the warehouse and provide your field technicians with the resources they need to manage inventory on the job site.
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