Press & Media
The latest news, announcements, and media coverage of Zuper across the field service industry.

Mosaic Service Partners Selects Zuper as Part of Its Core Operating Technology Platform to Support National Expansion
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From Grit to Grid: How AI, Wearables, and the Next Generation Are Changing the Trades
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The Price of Manual Busywork
In boardrooms, we often discuss growth, expanding into new markets, launching new products, and hiring the best people....
Zuper Launches the First AI-Powered Smart Glasses Built for the Skilled Trades
Designed for Roofing, HVAC, Electrical, and Plumbing professionals, Zuper Glass combines voice-activated operation, real-time connectivity, and AI to help field...

Zuper Launches Zuper for Roofing, the AI Operating System Transforming One of North America’s Largest Trades
The roofing industry in North America includes more than 99,000 companies and 250,000 contractors, delivering both repair and replacement services across reside...

AI-Powered Telematics Enables Contractors to Focus on Safe Driving and Operational Efficiencies
For contactors that are new to AI-powered fleet management systems, there are many valuable benefits to using these systems....

The AI Adoption Journey: From Skepticism To Strategic Advantage
I’ve lived through every phase of AI adoption—from experiencing initial team skepticism to making AI central to our competitive strategy....

Zuper: Interview With CEO Anand Subbaraj About The Connect Platform
At Zuper, we believe that collaboration is at the core of efficient and effective field service management....

AI-Powered Field Service: Tackling Tariffs and Inventory Challenges
Zuper CEO Anand Subbaraj explains how artificial intelligence (AI) is being used by field service teams to navigate everything from increased prices caused by h...

How agentic AI will transform mobile apps and field operations
Industries with significant field operations are poised to leverage mobile AI agents for operational agility....

The Shift From Assistance To Autonomy: How AI Is Rewriting The Playbook For Field Service
There’s an old saying in tech: “First we build the tools, then the tools build us.” With AI, that cycle is accelerating and transforming in ways we’ve never see...

Zuper Introduces Zuper AI : The Next Leap in Field Service Intelligence
Zuper’s newest innovation brings built-in intelligence to field service....

Transition Franchise Brands Selects Zuper to Elevate Field Service Efficiency and Deliver Seamless Customer Experiences
SEATTLE–(BUSINESS WIRE)–Zuper, the leading provider of intelligent field service management solutions, has been selected by Transition Franchise Brands to optim...

How Contractors Can Stay Competitive as Costs and Supply Chain Woes Mount
Tariffs and inflation are steadily driving up project costs. Delays in material deliveries are forcing teams to shift schedules on the fly....

The Challenge of Modernizing Operations
For many businesses, modernizing operations is still a challenge to tackle....

Zuper Launches Zuper Fleet: Extending the Power of Its Field Service Platform to Fleet Management
Zuper Fleet offers real-time vehicle tracking, AI-powered dash cams with telematics, and vehicle health monitoring tools in a single, intuitive platform....

Zuper Named an IDC Innovator for Field Service Management Applications
The IDC Innovators program spotlights emerging companies that bring groundbreaking solutions, new technologies, or innovative business models to their markets....

Zuper Named a HubSpot Essential App for the Second Consecutive Year
For the second year in a row, Zuper has been named a HubSpot Essential App for Service Hub, placing it alongside the most impactful tools in the HubSpot ecosyst...

How to Optimize Inventory Management
The global disruptions of recent years have exposed and exacerbated long-standing inefficiencies in manufacturing—none more pressing than inventory management....

Bridging the Talent Gap in Manufacturing & Field Service: Workforce Management and Upskill
The manufacturing and field service industries are at a pivotal crossroads. As technology advances and industry demands shift, manufacturers are facing a signif...

PEX Network’s guide to business sustainability
Business sustainability defines organizational strategies and actions that reduce adverse environmental and social impacts resulting from operations. An organiz...

Reduce, repair, recycle: How field service companies can lead the shift to a circular economy
Sustainability is a complex, interlinked issue—one that extends beyond long-range goals like reducing GHG emissions and energy use....

How One Pool Company Is Using Its Field Service Management System to Service Regionally and Sell Nationally
Small businesses are an engine of growth in the U.S. accounting for 99.9% of all companies, delivering 46% of the nation’s GDP, and employing 45.9% of all Ameri...

Zuper’s Field Service Platform Gains Momentum Among Manufacturing Companies
As manufacturers navigate a rapidly changing landscape, they are increasingly seeking smarter, more efficient solutions to address operational complexities and ...

Collaborative AI: How Human-AI Teams Can Enhance The Field Service Industry
The field service transformation is well underway, and artificial intelligence (AI) is enabling the industry to become more proactive, strategic and data-driven...

The future of AI in business management software with Zuper
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Simplifying Service Excellence: Zuper Unveils Zuper Connect and Zuper Pay
New offerings redefine how field service businesses manage communication and payments to drive operational efficiency and enhance customer experiences...

How Field Service Providers Can Find Value In AI-Driven Solutions
Across the field service industry, providers are exploring how new technology can modernize decades-old methods that have long hindered progress....
AI Is Transforming Field Service Companies: Zuper and Field Service Insights Report Highlights Adoption and Challenges
“Field service operations are becoming increasingly complex, and AI is continuing to prove itself as a powerful asset in helping organizations optimize processe...

Zuper Appoints Ramya Vijaya Ragavan to Lead Next-Level Customer Success Initiatives
Bringing a wealth of strategic expertise to drive the company’s next phase of transformative growth, Ramya Vijaya Ragavan joins Zuper’s executive leadership tea...

Photon Brothers Selects Zuper to Modernize its Field Services Operations
Photon Brothers needed a Field Service Management solution that integrated natively with its existing CRM, HubSpot. They sought a platform that allowed for quic...

Building value: 5 ways AI is transforming facilities management
According to the International Facility Management Association (IFMA), FM has become “data-driven,” and new AI-powered technology offers “enormous potential” fo...

Zuper Launches Powerful Project Management Solution to Optimize Field Service Job Progress, Productivity, and Profitability
Zuper Projects is purpose-built for businesses with field service teams that are involved in complex or long-term projects with multiple jobs, phases, and team ...

Zuper’s Reimagined Dispatch Board Brings Recurring Route Capabilities and More Flexible Workflows to Field Service Customers
“We’ve seen significant interest in a solution for automating repetitive scheduling tasks, allowing dispatchers and back-office teams to focus on more strategic...

From the pitch to the field: What cricket can teach us about effective field service management
For avid fans of cricket, names of our superstar heroes evoke the sport’s huge international appeal, from Sachin Tendulkar of India to Sir Ian Botham of England...

Zuper Achieves Major Milestones as Service Businesses Embrace and Reap the Benefits of Digital Transformation
he company’s rapid growth and momentum is fueled by continued high demand and product-market fit for the most adaptable field service management solution...
Green BPM: Driving efficiency and enhancing performance
Business process Management (BPM) is an integral element of process excellence....

Zuper Announces Integration with Avalara to Provide Automated Tax Management Capabilities for Field Service Teams
Zuper, a leading solutions provider to scale and modernize fast-growing service businesses with field operations...

Majority of Service Organizations Plan to Adopt New FSM System, or Improve Current System, According to Zuper and WBR Insights Report
Zuper, a leading solutions provider to scale and modernize fast-growing service businesses with field operations, today announced a joint research report with W...

Zuper Appoints B2B SaaS Expert as Chief Marketing Officer to Accelerate Global Brand Awareness and Growth
Today announces that Seth Nesbitt joined the company as Chief Marketing Officer....

Zuper Named Next Tech Titan at GeekWire’s 15th Annual Awards Ceremony Honoring The Pacific Northwest’s Best in Tech
In addition to toasting the Next Tech Titan, GeekWire presented awards for excellence in technology and innovation....

GeekWire Awards 2024 revealed
The annual event, now in its 15th year, brought a sold-out crowd to Showbox SoDo in Seattle, where more than 60 finalists across a dozen categories competed for...

HubSpot Names Zuper an Essential App for Customer Service in 2024
SEATTLE, April 24, 2024 /PRNewswire-PR Web/ — Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today an...

The Importance Of Technician-Agnostic Platforms In Combating Field Service Labor Shortages
This article explores the innovative concept of technician-agnostic platforms, which are changing the way service delivery is approached...

Zuper Announces Integration with Clyr
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Seattle Inno picks 24 startups to watch in 2024
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Zuper Announces Integration with Freshworks for Businesses with Field Operations
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The Transformative Impact Of Mobile Applications On Field Service Teams
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Zuper Secures $32M Series B
Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today announced it closed a $32M Series B funding roun...

Zuper dons field service management cape for small business, enterprise customers
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Improving Experiences with AI-Powered Customer Engagement
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Empowering Field Technicians For Exceptional Customer Interactions
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20 Ways Top Companies Cultivate Thriving Communities
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Zuper’s Michael Israel Talks The Evolution Of Field Service
A conversation with Michael Israel, Head of Field Service Evangelism for Zuper...

Zuper Reveals the Alpha Launch of a Generative AI-Powered Chatbot
Zuper, a field operations solution provider, has announced the private alpha launch of the Zuper Intelligent Virtual Assistant (ZIVA), a generative AI-powered c...

Zuper Receives a Strategic Investment from Zendesk
Zuper, a solutions provider for fast-growing field-service organizations, has received a strategic investment from Zendesk, a global provider...

Zuper raises $13M Series A funding led by FUSE and three other investors
The Series A financing comes on the heels of exponential growth across all areas of the business...

Zuper raises $13M Series A Funding
Zuper has raised $13 million in Series A funding for its productivity suite for intelligent field service management and customer engagement....

Zuper partners with Zendesk to enable exceptional customer service experiences in the field service industry
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic...

Zuper partners with Zendesk to enable exceptional customer service experiences in the field service industry
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic.....

Zuper Partners With Zendesk To Enable Exceptional Customer Service Experiences In The Field Service Industry
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic .....

Zuper partners with Zendesk to enable exceptional customer service experiences in the field service industry
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced a new strategic.....

Zuper Launches Customer Portal
Zuper, a solutions provider for field service organisations, has added a self-serve customer portal to its field service management solution....

Zuper Launches Customer Portal
Zuper, a solutions provider for field service organizations, has added a self-serve customer portal to its field service management solution....

Zuper lands $13M to bolster software used by service businesses and their workers
Zuper, a Seattle startup that sells software to help service companies and their field workers, raised $13 million....

Zuper lands $13m Series A
Zuper, provider of productivity suite for intelligent field service management and customer engagement...

Zuper + HubSpot at This customer service hub just got better for field service organizations
Zuper’s field service management platform now directly accessible within HubSpot’s industry-leading customer service software...

Zuper Hires Field Service Software and Operation Expert, Michael Israel to Accelerate Growth
Zuper Hires Field Service Software and Operations Expert to Accelerate Growth After Successful Series A Funding...

Zuper Enables Businesses To Provide Their Customers With Full Ownership And Visibility Of Field Service Job And Billing Status
Zuper, a leading solutions provider, today announced its self-serve customer portal, an addition to its highly flexible field service managem...

Zuper Cofounders Featured in Forbes 30 under 30
Zuper raised $1.1 million in seed funding, led by Prime Venture Partners and included participation from Gunderson Dettemer and Gemba Capital....

Zuper CEO on Technological Uplift of Workforce and Customers
Expert Anand Subbaraj from Zuper details the technological advancements in workforce management and customer experiences...

Zuper CEO Anand Subbaraj Joins the Fast Company Executive Board
Anand Subbaraj, CEO of Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations...

Zuper CEO Anand Subbaraj accepted into Forbes Business Council
Anand Subbaraj, CEO of Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations...

Zuper Announces Strategic Partnership with A2Z Cloud to Accelerate Digital Transformation
Company leverages A2Z Cloud’s expertise in sales, consulting and professional services to expand platform adoption and market share in UK...

Zuper Announces its Integration with Hubspot Service Hub
Zuper’s field service management platform now directly accessible within HubSpot’s industry-leading customer service software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: MarketWatch
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled By Adoption Of Its Platform For Modernizing And Scaling Field Service Organizations: Field Technologies Online
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: CISION
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, today announced its YOY milestones....

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: BENZINGA
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations: 69NEWS
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Growth, Fueled by Adoption of its Platform for Modernizing and Scaling Field Service Organizations
Company recognized by G2 as the leader in the Mid-Market category for Field Service Management Software...

Zuper Announces Global Momentum as Service Businesses Accelerate Adoption of Automated Digital Solutions
Company announces 2022 milestones as organizations with field service teams shift toward digital solutions that streamline employee and custom...

Zuper Announces Field Service Management Integration with Zoho
Zuper, provider of a productivity suite for field service management and customer engagement, has expanded its presence in the Zoho ecosystem....

Zuper Advances Its Innovation Leadership
Zuper’s Intelligent Virtual Assistant (ZIVA) will completely change how businesses with field service operations access information on demand via natural lang...

Zuper Achieves Prestigious ISO Certification to Protect Data and Ensure Information Security
Zuper, a leading solutions provider to scale and modernize fast-growing field service organizations, has announced its ISO 27001 certification...

Workforce Management Startup Zuper Announces Seed Funding
Workforce Management Startup Zuper Announces Seed Funding from Prime Venture Partners, Gunderson Dettemer & Gemba Capital...

Using Field Service As A Strategy To Increase Customer Loyalty
Marketing and sales teams have an important and straightforward role, which is universally understood....

Unlocking The Power Of Automation In Field Service Management: 5 Essential Workflows To Improve Efficiency
As technology continues to evolve, so too do the tools available to businesses to manage their field service operations....

Three Reasons Why Optimized Field Service Routes Can Help Overcome Economic Pressures
Today’s field service teams face more pressure and challenges than ever before....

The Swimming Pool Service Software that Will Help Automate Your Business
Are you looking for swimming pool service software? You’ve come to the right place....

The Pandemic Has Made Us Germaphobes, Says Anand Subbaraj
Cleanliness took on a new meaning at the beginning of the pandemic....

Slow and Steady Creates a Recession-Proof Marketing Strategy
Well-known advertising executive Bruce Barton famously said, “In good times, people want to advertise; in bad times, they have to.â€...

Service Businesses With Field Operations Navigate Economic Challenges Yet Remain Optimistic About Tech-Enabled Growth, According To Blumberg Advisory Group
Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today released an industry report to...

Service Businesses with Field Operations Navigate Economic Challenges Yet Remain Optimistic About Tech-Enabled Growth, According to Blumberg Advisory Group
Blumberg Advisory Group and Zuper partner to uncover current economic and technology trends most impacting organizations with field service...

Report Sheds Light on Service Businesses’ Opportunities and Obstacles
A report recently published by Zuper, a provider of field service management solutions, together with research and consulting firm Blumberg Ad...

The Power of Completed Service Work in the Supply Chain World
Welcome back to Digital Supply Chain podcast! I had the privilege of speaking with Michael Israel, Head of Field Service Evangelism at Zuper....

Optimizing Growth And Efficiency: The Impact Of Economic And Technological Trends On Businesses With Field Service Operations
This white paper report presents the results of a survey conducted by Blumberg Advisory Group, a leading research and consulting firm to...

News from Beyond Plastics, Zuper and more
The city of St. Paul, Minn. selected Zuper to modernize its municipal waste services....

Making sure your technicians have the right part, at the right place, at the right time, every time
Michael Israel, Head of Field Service Evangelism at Zuper, discusses how to make sure that your technicians have the right part, at the right...

HR Tech Interview With Anand Subbaraj, Chief Executive Officer At Zuper
My biggest piece of advice for companies shaping strategies for 2021 is to always be prepared for the unexpected....
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